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STORE POLICY

Customer Care
At BAGRAT Golf, we value the trust and support of our community. While we are a small, growing brand, we strive to provide a respectful and responsive experience for every customer.
How to Reach Us:
  • If you experience an issue with your order, product, or service, please contact us directly through our official messaging channels (email, social media direct message, or website form).
  • We will review your message as quickly as possible and do our best to address the situation.
What We Can Promise:
  • We will always listen to your concerns and treat every inquiry with professionalism and courtesy.
  • We will make every effort to resolve issues fairly and reasonably, keeping in mind the nature of our small business operations.
What We Cannot Promise:
  • While we will always do our best, we cannot guarantee specific outcomes, replacements, or refunds in every situation.
  • Resolution may vary depending on circumstances such as product availability, shipping timelines, and the nature of the issue.
Our Goal: Our mission is to uphold the tradition and class of the game of golf—not only in the products we create but also in the way we care for our customers. We ask for your understanding as we grow, and we appreciate your support in helping us build something truly special.
Privacy & Safety
Your trust means everything to us. Protecting your personal information is a priority, and we are committed to handling it responsibly.
Use of Information
  • We collect only the information necessary to process orders, provide updates, and improve your experience with BAGRAT Golf.
  • Information may also be used for secure payment processing, shipping, and customer support.
Security Measures
  • All customer data is stored and processed using secure industry-standard systems (including encryption and SSL protection).
  • We work with trusted third-party providers to ensure that payment and personal details remain safe.
Our Commitment
  • Your information will never be sold or shared outside of the services required to fulfill your order.
  • Access to personal information is restricted and safeguarded at all times.
Customer Rights
  • You may contact us at any time to request details about your stored information or to update or delete your records.
  • If you have questions or concerns about privacy or security, please reach out to us directly through our official contact channels.
Wholesale Inquiries
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  • Wholesale inquiries are welcome and may be submitted directly to our team.
  • All requests should be sent through our official contact channels (email or contact form). Please include your business name, location, and a brief description of your store or platform.
  • Each inquiry will be reviewed on a case-by-case basis to ensure alignment with our brand values and distribution strategy.
Terms of Consideration
  • Submission of a wholesale request does not guarantee approval.
  • Approved partners will receive information regarding pricing, order minimums, and fulfillment terms after acceptance.
  • We reserve the right to modify or discontinue wholesale offerings at any time.
Commitment
Our goal is to build partnerships that uphold the same standard of excellence and respect for tradition that defines BAGRAT Golf.
Payment Methods

- Credit / Debit Cards

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